Walk into the Petaluma UPS Store, actually, probably almost any UPS Store, anywhere. Look down onto the recessed counter, the portion near the cash register where you slide your packages across to the stranger who will take your prized possessions and shepherd them to someone else, somewhere else.
What do you see?
I'll tell you what I saw and which necessitated my calling across the room to "Gabrielle" earlier this week. "Um, excuse me, can you explain this? Do you really get customers who ship $50,000 hamsters?"
What do you do with that? she must have been thinking. I would have been thinking as much. Not exactly your standard customer request, such as: "Do you do Next Day?" (Yes.) "Is there a packing charge if I buy the box?" (Yes, but you don't pay by the styrofoam peanuts.) "Can I ship nuclear warheads, if they're disarmed?" (No.)
So she comes out from the end of the packing area, comes up to me from the other side of the counter, and looks down toward where I'm pointing. There, glued down to the surface, is a mosaic of all manner of inanimate objects (fireworks, petrochemicals, aerosols) and animalia (Scottish Terriers, Tarantulas, and yes, hamsters; actually, the hamster was standing on the Terrier's head) that you cannot ship. And below the clip art assemblage? A line of text reading: "No unusual pets or objects over $50,001."
The UPS worker assured me she hadn't noticed the warning before. A case of hiding in plain sight, no doubt. I mean, considering how many parcels, stuffed envelopes, and large cartons she accepts over that surface.
On the way out, I turned to her and said, "By the way, if anyone reports finding a $50,000 hamster, call me. It's mine."
Saturday, December 4, 2010
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